
Case Studies

Case study #1
Client: Family-run, long-established brewpub and restaurant
Situation:
Intergenerational vision differences, high cost of goods and labour cost, inconsistent food and service quality.
Solution:
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Complete whole business audit and share findings with entire group
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Get older and younger generation on the same page
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Reduce menu size by 35%
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Contemporize menu offering and plating
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Update all menu and drink costings
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Increase pricing
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Roll out and ongoing support
Outcome:
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Clearer vision, improved results
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Improved product
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Improved speed of service
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Family unity
Recommended reading
Here’s our curated selection of top books we love and return to often.
You’ll also find relevant guidelines and tips on our biweekly blog.

Becoming Real: Journey to Authenticity
David Irvine
First, Break All The Rules: What the World's Greatest Managers do Differently
Marcus Buckingham & Curt Coffman
Kitchen Confidential: Adventures in the Culinary Underbelly
Anthony Bourdain
Leadership Wisdom: The 8 Rituals of Visionary Leaders
Robin Sharma
Small Giants: Companies that Choose to Be Great Instead of Big
Bo Burlingham
Setting the Table: The Transformative Power of Hospitality in Business
Danny Meyer
The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About it
Michael E. Gerber
The Five Dysfunctions of a Team
Patrick Lencioni
Traction: Get a Grip on Your Business
Geno Wickman

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